Customer Service
Out Sales360 is a premier provider of outsourced call center, customer management, and customer service solutions tailored to meet the unique needs of businesses of all sizes—from small and medium enterprises to large corporations.
50k + Happy Customer
TRUSTED BY SOME OF THE WORLD'S BIGGEST COMPANIES
10+
Years Of Impactful Marketing
WHAT WE DO
We specialize in optimizing customer interactions and enhancing service quality, helping businesses focus on growth while we handle the essential, customer-facing functions.
With our advanced technology, skilled team, and customer-first approach, Out Sales360 is your trusted partner in delivering seamless and responsive customer service experiences.
At Out Sales360, we drive results through dedicated customer service and support solutions that build loyalty, improve customer satisfaction, and foster long-lasting client relationships.
Our tailored services address the full spectrum of customer engagement needs—from call handling and troubleshooting to relationship management and post-sale support.
Our Services
We provide the people, technology, and expertise you need to ensure each interaction reflects your brand’s values and exceeds customer expectations.
01
Call Center Services
Inbound Call Handling: Answering calls from customers for inquiries, support, or sales.
Outbound Call Campaigns: Proactive outreach to potential customers, follow-ups, and promotional calls.
24/7 Customer Support: Round-the-clock availability to ensure your customers get help whenever they need it.
Order Processing & Management: Handling orders with accuracy and efficiency for seamless transactions.
02
Customer Management Solutions
Customer Relationship Management (CRM): Utilizing advanced CRM tools to nurture and manage customer relationships effectively.
Customer Retention Programs: Initiatives to retain customers and reduce churn through loyalty programs and targeted outreach.
Feedback Collection & Analysis: Gathering customer insights to inform business improvements and strategy.
Customer Account Maintenance: Ensuring that all customer data is accurate, current, and easily accessible.
03
Customer Service Support
- Technical Support: Assisting with product setup, troubleshooting, and technical issues.
- Complaint Resolution: Resolving customer complaints in a timely, professional manner to enhance satisfaction.
- Live Chat & Email Support: Providing quick, efficient support via multiple channels to meet customers where they are.
- After-Sales Support: Ensuring customer satisfaction and addressing any post-purchase concerns or questions.
FIND, RETAIN AND MANAGE CUSTOMER WITH MODERN LOCALIZED SOLUTIONS
By leveraging our diverse expertise and commitment to innovation, Out Sales360 delivers the solutions you need to stay ahead in today’s competitive market.
TARGETED ROI
TAILORED
Out Sales360 is dedicated to delivering exceptional customer interactions that help build and maintain brand loyalty. We are committed to being your trusted extension, providing the highest quality customer service and support that lets your business thrive.
Call Us Now
+27 82 060 5448
