CALL CENTRE AND VIRTUAL CUSTOMER REPRESENTATIVE SERVICES
At Out Sales360, we provide professional call center and virtual customer representative services designed to help businesses of all sizes scale their sales, customer service, and support operations.
50k + Happy Customer
TRUSTED BY SOME OF THE WORLD'S BIGGEST COMPANIES
YOUR BUSINESS, YOUR BRAND, YOUR CUSTOMERS, OUR SALES TEAM
At Out Sales360, we provide professional call center and virtual customer representative services designed to help businesses of all sizes scale their sales, customer service, and support operations.
Whether you need a dedicated telesales team, an outsourced cold-calling department, or a customer support team handling inquiries across multiple channels, we have the expertise and resources to help you succeed.
We work with both local and international companies, offering in-house and virtual customer service solutions that drive engagement, conversions, and customer satisfaction.
Our team of highly trained agents delivers omnichannel sales and customer support, ensuring a seamless experience across phone, email, live chat, SMS, and social media.
Outsourcing your cold calling, telesales, and customer service with us means lower costs, higher efficiency, and better results—without the overhead of managing an in-house team.
Pay-Per-Agent Model
Flexible pricing lets you choose between a fixed agent fee or a performance-based commission model—ensuring cost-effectiveness and high ROI.
Cost Savings & Scalability
Hiring and training an in-house call center team is expensive. With Out Sales360, you get experienced professionals at a fraction of the cost. Scale up or down based on business needs.
10+
Years Of Experience Of Business excellence
Why Businesses Choose Out Sales360
✅ The Benefits of Outsourcing Your Call Center & Telesales
✔ Cost Savings & Scalability – Hiring and training an in-house call center team is expensive. With Out Sales360, you get experienced professionals at a fraction of the cost. Scale up or down based on business needs.
✔ Pay-Per-Agent Model & Commission-Based Sales – Flexible pricing lets you choose between a fixed agent fee or a performance-based commission model—ensuring cost-effectiveness and high ROI.
✔ Expertise in Sales & Customer Service – Our agents are trained in sales psychology, lead conversion tactics, and customer satisfaction best practices.
✔ Omnichannel Communication – We integrate voice, email, chat, and social media into one seamless customer experience.
✔ International & Local Companies – Whether you're a startup, SME, or large enterprise, we adapt to your industry, target market, and sales goals.
✔ Proven Results – We have a track record of increasing sales, improving customer retention, and driving business growth through high-quality customer interactions.
Telesales & Cold Calling Services
We provide a full range of 24/7 multilingual outsourced telesales, cold calling, and customer support services, tailored to your business needs.
✔ Outbound Cold Calling & Lead Generation – We identify and qualify potential customers for your business.
✔ Appointment Setting – We schedule high-quality meetings with decision-makers to increase your sales pipeline.
✔ Product & Service Upselling – We engage with leads and existing customers to maximize sales opportunities.
✔ Follow-Up & Nurturing – We manage consistent follow-ups to convert leads into paying customers.
✔ Commission-Based Sales Model – Pay per agent or reward performance with a commission-based structure.
Omnichannel Customer Support & Engagement
✔ 24/7 Inbound Customer Service – We handle customer inquiries, complaints, and requests efficiently.
✔ Live Chat & Email Support – We provide real-time assistance to website visitors and customers.
✔ Social Media & WhatsApp Customer Support – We manage conversations on Facebook, Instagram, LinkedIn, Twitter, and WhatsApp.
✔ Help Desk & Ticketing System Management – We organize and prioritize customer requests for quick resolution.
✔ Order Processing & Payment Support – We assist with order placements, tracking, and billing inquiries.
Multilingual Call Center Solutions
✔ Support in Multiple Languages – We provide customer service and telesales in English, French, Spanish, Portuguese, Arabic, and more.
✔ Global Market Reach – We help businesses expand into new regions with culturally relevant communication.
WE PROUDLY SUPPORT 20000+ BUSINESSES IN 20+ COUNTRIES
READY TO TAKE YOUR BUSINESS TO GREATER HEIGHTS?
We offer flexible pricing tailored to your business needs. Choose from Outbound Sales, Inbound Customer Support, or a Combination Plan for a full-service solution.
R1499
/ AGENT
Outbound BASICS
Best for: Businesses that need proactive sales efforts, lead generation, and outbound sales campaigns.
- Dedicated Sales Agent for Cold Calling & Telesales
- Targeted Lead Generation & Qualification
- Appointment Scheduling & Follow-Ups
- Product Upselling & Retention Strategies
- Performance-Based Commission Option Available And KPIs
- Call Recording & Analytics Reports
- CRM & Dialer System Integration
- Dedicated Virtual Office Number
R4999
/ AGENT
Inbound ESSENTIALS
Best for: Businesses needing reliable customer service, complaint resolution, and omnichannel support.
- Inbound Customer Support Plan (Customer Service, Help Desk, Live Chat (3 platforms – 15 posts/month).
- 24/7 Inbound Call Handling & Customer Support (Active social media interactions & enquiry management)
- Live Chat & Email Response Management
- Social Media & WhatsApp Support
- Help Desk Ticketing & Query Resolution
- Billing, Order Processing & Account Assistance
- Multilingual Customer Support Available
- Monthly Performance Reports & Quality Monitoring
R9999
/ AGENT
360 CALL CENTRE SUITE
Best for: Companies looking for a complete sales and customer support solution under one streamlined service.
- All Features from Both Outbound & Inbound Plans
- Cold Calling, Lead Generation & Sales Prospecting
- 24/7 Customer Support, Help Desk & Order Assistance
- Live Chat, Social Media, Email & WhatsApp Management
- Advanced CRM & Sales Pipeline Management
- Custom Sales Scripts & Customer Engagement Strategies
- Bi-Weekly Performance Reports & Strategy Calls